JumpCloud
live verifiedJumpCloud · À-la-carte modules or bundled packages. Annual billing required for advertised rates; monthly runs roughly $1-2/user/mo higher per line.
JumpCloud restructured pricing in 2025-26. Cheapest SSO entry is the standalone $3/user/mo Single Sign-On module. Read the package names carefully, because two of them are close in price and very different in scope: the $11 SSO package is the identity bundle (SSO + MFA + password manager), while the $13 Device Identity Management package is device-led — device management plus identity and MFA for devices. A buyer who wants SSO and reads across to the $13 package is not buying a richer SSO tier. Platform Essentials, Platform and Platform Prime are all quote-only.
1.Year-1 TCO breakdown
Representative buyer: 200 employees, 30 SaaS apps, full SAML + MFA + lifecycle automation, 90-day audit retention.
2.The hidden cost category for this IdP
Module stacking is the structural cost driver, and the package names make it easy to stack wrongly. The $3/user/mo SSO module is real and genuinely standalone, but a production identity deployment usually wants MFA, directory and lifecycle too, which lands at $12/user/mo — close enough to Okta Core Essentials at $14 that the headline $3 tells you almost nothing about your bill. Two further traps: Directory Insights, the audit-log module, is a separate $3/user/mo line that buyers assume is included; and the $13 Device Identity Management package sits just above the $11 SSO package while being device-led rather than a superset of it, so reading across to it does not buy you more identity.
3.Migration cost out of JumpCloud
JumpCloud's open-directory approach means apps connect over standard SAML and SCIM, so the application layer is easier to move than an Okta deployment carrying custom Workflows. The JumpCloud-specific cost is the device side: MDM policies, device-bound identity and any Go passwordless enrolment use JumpCloud's own mechanisms and have to be rebuilt rather than exported. If you adopted JumpCloud as a directory-plus-MDM replacement rather than just an SSO front end, the device rebuild is the migration, and the app reconfiguration is the easy part.
4.The negotiation lever
Module bundling and billing term. Two levers are visible on the published rates rather than inferred: every advertised price assumes annual billing, and monthly runs $1-2/user/mo higher per line, so a 4-module stack paid monthly costs roughly a third more. And because pricing is per module, adding modules mid-term means repeatedly reopening the same commercial conversation from a weaker position. Scope the stack you actually intend to run and commit to it at signing. JumpCloud publishes no bundle-discount schedule, so ask what the all-modules rate is rather than assuming a percentage.
5.Vendor tier reference
| Tier | Per-user (USD/mo) | Features |
|---|---|---|
| Single Sign-On (module) | $3 | SAML / OIDC only, standalone module. $4 if billed monthly |
| Device Management (package) | $9 | Device-only package, no SSO. $11 monthly |
| SSO (package) | $11 | SSO + MFA + password manager. $13 monthly |
| Device Identity Management (package) | $13 | Device management plus identity management and MFA for devices. $15 monthly |
| Platform Essentials / Platform / Platform Prime | Quote | Quote-only — full platform bundles. Platform Essentials is capped at 300 users |